Service Manager

Why Choose C.W. Williams?

Empowering First Responders, Elevating Communities.

Join C.W. Williams, where our purpose is not just a statement but a commitment to producing tangible, improved outcomes for first responders and the communities they serve. Our vision transcends mere products and services; it’s about shaping a world where the safety and well-being of those who courageously answer the call to duty are paramount. We believe in creating a lasting impact that goes beyond the transactional, fostering a culture that prioritizes the support and empowerment of our everyday heroes.

About the Role

This is a full-time position for a Fire Apparatus Services Manager situated in our Western NC office. Our team is actively seeking a dedicated professional to manage the design, maintenance, and repair of a wide variety of fire apparatus, automotive, and heavy equipment. As a key member of our management team, you’ll have the autonomy to lead and innovate within our Apparatus Section, ensuring the highest standards of service and safety.

Key Responsibilities:

Manage and supervise the operations of the Apparatus Section, including scheduling and coordinating the maintenance and repair of automotive and related equipment.
Develop and write detailed specifications for fire department apparatus, working closely with other management team members to formulate effective policies.
Lead, mentor, and provide technical guidance to the maintenance staff, ensuring the use of the latest methods and technologies in the repair and maintenance of fire apparatus and related equipment.

Qualifications:

At least five (5) years of administrative and supervisory experience in fleet maintenance operations, including responsibility for heavy-duty vehicles and equipment.
Extensive knowledge of automotive and heavy equipment maintenance, including preventative maintenance procedures and the latest industry practices.

What we offer:

Competitive salary for the right candidates.
Full-time position working Monday to Friday
Training and professional development opportunities offered with bonus pay for completions
Paid Time Off (PTO)
Paid holidays starting on day one
Full benefit offerings (health, dental, and vision)
401k plan
Employee discounts
Many other benefits

Disclaimer
This job description is intended to describe the general duties of the position and is not a comprehensive list of job duties, responsibilities, skills, physical requirements or working conditions. Employees are required to complete other duties as assigned. This is not a contract, express or implied, guaranteeing employment for any specific duration. The employee and employer are equally free to terminate the employment relationship at will, with or without cause. EOE